Refund Policy
Cancellation Policy
Retainers are non-refundable.
If you need to cancel, please notify us as soon as possible. Depending on availability, your retainer may be transferred to a new date if approved by SK Unlimited.
Same-day cancellations or cancellations made close to the event date may not be eligible for rescheduling.
Rescheduling Policy
We understand that unexpected situations happen. Rescheduling may be allowed based on availability and approval.
Your retainer may be transferred to a new event date one time, if the new date is available.
Rescheduling is not guaranteed and must be approved by SK Unlimited.
Weather Policy
For outdoor events, weather can affect setup and service.
If bad weather is expected, the client is responsible for providing an alternate indoor location or covered area when possible.
SK Unlimited reserves the right to cancel or delay setup if weather conditions are unsafe, including heavy rain, high winds, storms, extreme heat, or other unsafe conditions.
Retainers are non-refundable, but rescheduling may be discussed if weather prevents services from being safely provided.